Tuesday, September 28, 2010

Facebook password scam warning: they just keep coming

If you get an e-mail telling you your Facebook password has been changed and a new one Is attached, delete it immediately -- it's the latest Facebook scam, according to an alert from the Better Business Bureau.

Password changes -- Facebook is NOT going to send you an e-mail with a new password. If Facebook suspects fraudulently activity with your account, it will send a direct message to your Facebook account, and instruct you to go to your "Settings" button to change your password yourself.

Attachments/Links -- You should always be suspicious of e-mails that instruct you to download an attachment or click on a link. Attachments and links are the primary methods by which viruses, spyware and malware are spread.

E-mail address – If you only have your personal email address on your Facebook account and you get a "Facebook" e-mail on your business account, you should be suspicious and not open the e-mail.

Grammar, punctuation and typos – The grammar and incorrect punctuation used in the latest e-mail scam indicates that English is probably not the sender's first language. "Dear user of Facebook" is an example. In American English, it would more likely be "Dear Facebook User." Grammatical errors and awkward phrasing are tip-offs that the sender is probably in another country and that the e-mail is a scam. This is a red flag for any suspect e-mail you get, as most corporations will have any written information they send out to users and clients professionally copy edited.

The BBB also offers this general advice to stay safe online:

  • Delete any suspicious e-mails as soon as you receive them.
  • Do not click on any links.
  • Do not download any attachments.
  • Do not call any telephone numbers that may be in the e-mail.
  • Protect your computer with a good quality, up-to-date, anti-virus software program